Goes without saying that you should treat every employee with respect…butttt being overly nice to security as you walk in and making conversations with the pit boss will get you some solid bang for your buck because they will be the first to decide if you are getting bounced. Have definitely gotten a few comps from pit bosses after hanging at a table for a while and being conversational.
Had a rough go with a dealer who clearly made a mistake and then accused a buddy of stealing chips. He was our third+ dealer we were sitting with and the pit boss knew we weren’t dicks, ended up getting VAR brought in and some comps/drinks for the inconvenience.
Be nice to everyone but especially be nice to security guards and pit bosses.